As a Federally Qualified Health Center (FQHC) and Native Hawaiian Health Care System, Hoʻōla Lāhui Hawaiʻi provides discounted services for patients who qualify based on family size and income. This is called our Sliding Fee Scale (SFS) Discount Program.
No one is denied care because of an inability to pay.
The Sliding Fee Scale helps lower the cost of your visit if you qualify. Discounts are based on:
If you would like to apply, we are required to collect this information from you.
You may apply for the discount program during your visit. Here’s how it works:
If documents are not provided within 7 days, you will be charged the full price until they are submitted.
Bring one or more of the following:
If documents are not provided within 7 days, you will be charged the full price until they are submitted.
All patients must reapply every year to remain eligible.
If your income or family situation changes before then, please let us know as soon as possible.
No. The program helps patients with financial hardship. If you have insurance, we still must collect copays/deductibles. If your plan doesn’t cover a service, you can apply for a discount for that service.
No. We base eligibility on gross income and family size. Assets are not included.
Every year. Please let us know if your income or family size changes sooner.
Ask for a no income waiver through the CEO’s Office and sign an attestation.
We bill you directly. Don’t pay the outside lab—billing for these services goes through HLH at contracted, discounted rates.
Each family applies separately.