Unless otherwise indicated by the patient, Hoʻōla Lāhui Hawaiʻi will submit claims to your insurance provider in accordance with your health plan. Any applicable copayments, coinsurance, deductibles, or other out-of-pocket costs are the patient’s responsibility and will be billed accordingly.
Hoʻōla Lāhui Hawaiʻi accepts various methods of payment.
For statements received by mail from Hoʻōla Lāhui Hawaiʻi, use the “Pay Bill Online” button below. You will need your patient account number, which can be found on the statement.
Pay Bill OnlineFor statements received by text/email from Hoʻōla Lāhui Hawaiʻi via Collectly, use the “Pay via Collectly” button below. You will need your personal access code, which looks like XXX123456 or XXXX12345678. It is included in the link you receive from Collectly.
Pay via CollectlyNo. HealthMark's Request Manager uses email verification and secure links to get you your records quickly, efficiently and securely – and without yet another username and password to remember.
Most record requests are processed within 8 business hours. One or two days after you submit your request, your records will be delivered electronically – right to your inbox.
You can see the status of your request at any time inside Request Manager. If you have any other questions, feel free to reach out to HealthMark at 800-659-4035 or status@healthmark-group.com.